The following questions are covered in this Help page:
What is the CN eBusiness site, and what can I do here?
Why do I need to register?
What are the terms and conditions for using this site?
Once registered, how long will it take before my account is activated?
Can I register more than once?
What are the rules for choosing my username and password?
Can I change my username and password?
What if I forget my username and password?
Why do I need a security question and answer?
How do I select the tools I want to access and use?
How do I manage my subscriptions?
The CN eBusiness site allows CN's customers to do business with us via the
internet. It can let you price a shipment, find transit times, order equipment,
submit shipping instructions, track your shipments, view invoices and make payments
- all online. Checkout our eBusiness Demos
The CN eBusiness site is a secure environment that requires strict
control of access to information. Having a
registered personal account ensures mutual security for yourself, your company,
Terms and Conditions are available on the site.
Policy is available on the site.
Applications are usually processed within two business days. Under
certain circumstances, activation of your account may take longer.
Once your account has been activated, you will receive an email welcoming you as a new member of the CN eBusiness club.
If you have registered but not yet received a reply, please contact 1-800-361-0198 or firstname.lastname@example.org.
It is recommended that you register only once. CN will investigate all
second attempts at registration and contact you to determine the need. Certain
circumstances require that you be registered more than once - CN will notify
you if this is the case.
The following rules apply when choosing your username:
The following rules apply when choosing your password:
Once registered, your username cannot be changed.
Once registered, you will be able to change your password.
If you forget your username and password, you can use the Username
and Password Lookup feature to retrieve the information automatically. The
process of retrieving your username and password requires that you answer correctly
the security question which you provided in your original registration request.
The benefits of having this information are:
Enhanced security - The correct Security Answer must be provided to CN in
order to obtain information from your profile.
Username Lookup and Password Reset - Supplying the correct Security Answer will allow you to lookup your username and reset your password, should you happen to forget them.
When you register for the first time you will be directed to the "Request New Tools" page. Check the appropriate box to indicate the tools you need. The recommended tools are already selected and can not be modified. Click the Demos button to preview what each tool can provide you. You can always add or remove selections at a later date.
There are various news categories you can subscribe to. These categories will change, new ones will be added and obsolete ones will be disconnected. You can select and manage the categories you wish to receive emails for from your My Profile Update once your registration is completed.